VISION

“Joyful Hearts Organization strives to be the leading organization that empowers vulnerable people in Swaziland and Africa to ensure improved quality of health and prosperity”

MISSION

“To provide the people of Swaziland and Africa with socio-economic support, empowerment, and access to quality health care services”


ORGANISATIONAL VALUES

COMPLIANCE: Clearly defined strategy and systems for ensuring that detailed business objectives are cascaded throughout the organization

COLLECTIVE: Focuses on the importance of the group rather than the self. Consensus is highly valued.

ACCOUNTABILITY: the organization remains accountable to the donors, clients and other stakeholders on usage of resources and the work it does.

EQUALITY: belief that everyone brings value, talent, skill and resources to the organization, no matter what job function

INTEGRITY: Keeping to one’s word, promises and agreements, being truthful with employees, partners and clients.